Association for the Organization and Promotion
of the Vienna Mediation and Negotiation Competition
In August 2018 I had the opportunity to deliver a Keynote on the Future of Dispute Resolution Professionals at the opening ceremony of the IBA-VIAC Consensual Dispute Resolution Competition (CDRC).
In this Keynote, I shared three predictions:
- The emergence of two types of dispute professionals
(i) traditional (process) experts
(ii) dispute managers
- A revolution of the education and continued training
- The use of technology complementing, not replacing professionals
These predictions are based on my understanding of Dispute Management which I base on the following four pillars:
- Expert knowledge & skill
- Analytical tools
- Efficiency tools
This Keynote is captured in the video shared here.
Watch out for more on my emerging “School of Dispute Management”.