Key Note Speech at the IBA-VIAC Consensual Dispute Resolution Competition (CDRC) 2018 on „The Future of the Dispute Resolution Professionals“

CDRC Vienna
Association for the Organization and Promotion
of the Vienna Mediation and Negotiation Competition

In August 2018 I had the opportunity to deliver a Keynote on the Future of Dispute Resolution Professionals at the opening ceremony of the IBA-VIAC Consensual Dispute Resolution Competition (CDRC).

In this Keynote, I shared three predictions:

  1. The emergence of two types of dispute professionals
    (i) traditional (process) experts
    (ii) dispute managers
  1. A revolution of the education and continued training
  2. The use of technology complementing, not replacing professionals

These predictions are based on my understanding of Dispute Management which I base on the following four pillars:

  1. Expert knowledge & skill
  2. Analytical tools
  3. Efficiency tools
  4. Communication

This Keynote is captured in the video shared here.

Watch out for more on my emerging “School of Dispute Management”.